My entire career has caring for customers in the financial industry, and I love it! After years of managing large customer service groups with Citi, HSBC, Capital One, and Wells Fargo, I know what it takes to deliver outstanding service to customers. My experience exposed me to world-class training, process, tools, data, and leadership that nurtured me into the service provider I am today.
In January of 2020, I decided to make a change and take my big corporate experience to a smaller, more personal bank. I found what I was looking for and transitioned into the role of Senior Customer Experience Manager for Heritage Bank.
Heritage Bank is regional and small enough to still have very personal relationships with its clients while being large enough to fulfill any community banking needs. As that role adapted to change through experiencing a pandemic, I was given the gift of being even more exposed to assisting clients on a personal level by helping business owners navigate leveraging PPP Loans.
For those of you that had to navigate that process, it was new, fast-paced, and all hands-on deck. I was happy to jump in and help personal connections, regional Heritage Bank clients and even some national customers that word of mouth brought to me. Through that experience, I found another passion to work for the customers directly instead of managing teams that were responsible for this.
In October 2021, I followed that passion to become a Private Banker for Physicians at a new division for doctors under Heritage Bank. This division became its own banking entity and in late 2021, Physician Bank was founded to cater specifically to the needs of all doctors in every field for personal & professional checking, loans, deposits, and more.
As the Vice President of Private Banking for Physicians I provide:
• Personalized Banking Service
• $0 down home loans
• Lower interest loan rates with no MPI (Mortgage Protection Insurance)
• Higher interest rate payments earned on checking accounts
• Assistance with Physician Buyouts, Equipment Loans, Personal & Business Checking & Mortgages
• Customizing our availability to meet your banking needs
• Private Banking for Physicians, Dentists, Veterinarian, Pharmacist, etc.
Exceptional Customer Care | Customized Loan Rates | More Flexible Banking Options
“I build real relationships that are sustainable connections with people. I’m your resource for solving problems and become your go-to person that you can trust to always provide great service HANDS DOWN!”
To begin your Personal Loan application, please enter your contact information below. You will then be directed to the BHG website to continue your application. We look forward to serving you soon.